{"id":19477,"date":"2026-02-04T06:30:00","date_gmt":"2026-02-04T05:30:00","guid":{"rendered":"https:\/\/www.doctoome.com\/blog\/?p=19477"},"modified":"2026-01-30T12:05:01","modified_gmt":"2026-01-30T11:05:01","slug":"barometre-patient-2026","status":"publish","type":"post","link":"https:\/\/www.doctoome.com\/blog\/barometre-patient-2026\/","title":{"rendered":"Barom\u00e8tre patient et E-sant\u00e9 en France en 2026 : entre adoption massive et fractures persistantes"},"content":{"rendered":"\n

Analyse compl\u00e8te du Barom\u00e8tre Patient Doctoome<\/h2>\n\n\n\n

La sant\u00e9 num\u00e9rique<\/strong> s\u2019impose d\u00e9sormais comme un pilier structurant du syst\u00e8me de soins fran\u00e7ais. Applications m\u00e9dicales, plateformes de prise de rendez-vous, dossiers patients num\u00e9riques ou encore t\u00e9l\u00e9m\u00e9decine : les outils de e-sant\u00e9<\/strong> se sont progressivement int\u00e9gr\u00e9s dans le quotidien des Fran\u00e7ais.<\/p>\n\n\n\n

Mais cette adoption est-elle r\u00e9ellement homog\u00e8ne ? Quels sont les usages, les freins et les perceptions des patients face \u00e0 cette transformation digitale de la sant\u00e9 ?<\/p>\n\n\n\n

Le Barom\u00e8tre Patient exclusif de Doctoome<\/strong>, pr\u00e9sent\u00e9e le 27 janvier 2026<\/strong> lors de l\u2019\u00e9v\u00e9nement Les Grandes Tendances de la e-sant\u00e9<\/strong>, organis\u00e9 par J\u00e9r\u00f4me Leleu<\/strong>, apporte des r\u00e9ponses pr\u00e9cises et nuanc\u00e9es \u00e0 ces questions cl\u00e9s.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n
\n\n\n\n

Une adoption massive de la e-sant\u00e9, d\u00e9sormais entr\u00e9e dans les usages<\/h2>\n\n\n\n

Premier enseignement fort du barom\u00e8tre : la sant\u00e9 num\u00e9rique n\u2019est plus marginale<\/strong>.
Sur les 1 850 r\u00e9pondants<\/strong> interrog\u00e9s \u00e0 l\u2019\u00e9chelle nationale, seuls 197 patients d\u00e9clarent ne pas utiliser d\u2019outils num\u00e9riques en sant\u00e9<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Autrement dit, plus de 9 Fran\u00e7ais sur 10<\/strong> ont d\u00e9j\u00e0 int\u00e9gr\u00e9 au moins un service num\u00e9rique dans leur parcours de soins. Cette g\u00e9n\u00e9ralisation marque un tournant : la e-sant\u00e9 est pass\u00e9e du statut d\u2019innovation \u00e0 celui de nouveau standard<\/strong>.<\/p>\n\n\n\n

\n\n\n\n

Fr\u00e9quence d\u2019utilisation des outils num\u00e9riques en sant\u00e9 : une fracture g\u00e9n\u00e9rationnelle att\u00e9nu\u00e9e<\/h2>\n\n\n\n

Si l\u2019adoption est globale, la fr\u00e9quence d\u2019usage<\/strong> varie selon l\u2019\u00e2ge, le mode de vie et les besoins m\u00e9dicaux.<\/p>\n\n\n\n

Les jeunes adultes : une e-sant\u00e9 mobile et instantan\u00e9e<\/h3>\n\n\n\n
\"\"<\/figure>
\n

Chez les 18\u201334 ans<\/strong>, 49 %<\/strong> utilisent r\u00e9guli\u00e8rement la e-sant\u00e9.
Ils privil\u00e9gient :<\/p>\n\n\n\n

    \n
  • les applications mobiles de sant\u00e9<\/strong><\/li>\n\n\n\n
  • la rapidit\u00e9 d\u2019acc\u00e8s aux soins<\/strong><\/li>\n\n\n\n
  • des usages plus ponctuels mais tr\u00e8s int\u00e9gr\u00e9s \u00e0 leur smartphone<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n

    Les actifs, moteurs de la sant\u00e9 num\u00e9rique<\/h3>\n\n\n\n
    \n

    Les 35\u201354 ans<\/strong> apparaissent comme les utilisateurs les plus intensifs :<\/p>\n\n\n\n

    Le num\u00e9rique est per\u00e7u comme un outil d\u2019optimisation du quotidien<\/strong>, facilitant la gestion du temps et des d\u00e9marches m\u00e9dicales<\/p>\n\n\n\n

    59 %<\/strong> d\u00e9clarent un usage fr\u00e9quent des outils num\u00e9riques en sant\u00e9<\/p>\n<\/div>

    \"\"<\/figure><\/div>\n\n\n\n

    Les seniors : une adoption pragmatique<\/h3>\n\n\n\n
    \"\"<\/figure>
    \n

    Contrairement aux id\u00e9es re\u00e7ues, les 55 ans et plus<\/strong> ne sont pas exclus du num\u00e9rique :<\/p>\n\n\n\n

      \n
    • 43 %<\/strong> d\u00e9clarent un usage fr\u00e9quent<\/li>\n\n\n\n
    • 44 %<\/strong> un usage plus occasionnel<\/li>\n<\/ul>\n\n\n\n

      La e-sant\u00e9 devient pour eux un outil de suivi m\u00e9dical<\/strong>, particuli\u00e8rement utile dans les parcours complexes ou chroniques.<\/p>\n<\/div><\/div>\n\n\n\n

      \n\n\n\n

      Quels outils de e-sant\u00e9 sont r\u00e9ellement utilis\u00e9s par les patients ?<\/h2>\n\n\n\n

      Le Barom\u00e8tre Patient Doctoome montre que les usages sont segment\u00e9s selon les profils de patients<\/strong>.<\/p>\n\n\n\n

      Mon Espace Sant\u00e9 : un outil cl\u00e9 pour les parcours m\u00e9dicaux complexes<\/h3>\n\n\n\n

      Le service Mon Espace Sant\u00e9<\/strong> r\u00e9pond avant tout \u00e0 des besoins de centralisation et de suivi :<\/p>\n\n\n\n

        \n
      • 21 %<\/strong> d\u2019utilisation chez les 55 ans et plus<\/strong><\/li>\n\n\n\n
      • 20 %<\/strong> chez les patients atteints de maladies chroniques<\/strong><\/li>\n<\/ul>\n\n\n\n

        Il est per\u00e7u comme un outil institutionnel<\/strong>, structurant mais encore peu valoris\u00e9 chez les publics plus jeunes.<\/p>\n\n\n\n

        Applications de sant\u00e9 : l\u2019outil favori des jeunes g\u00e9n\u00e9rations<\/h3>\n\n\n\n

        Les applications mobiles de sant\u00e9<\/strong> s\u00e9duisent davantage les 18\u201334 ans<\/strong> (20 %<\/strong> d\u2019usage) :<\/p>\n\n\n\n

          \n
        • suivi de donn\u00e9es simples<\/li>\n\n\n\n
        • pr\u00e9vention<\/li>\n\n\n\n
        • bien-\u00eatre et auto-monitoring<\/li>\n<\/ul>\n\n\n\n
          \n\n\n\n

          Plateformes de prise de rendez-vous m\u00e9dicaux : l\u2019outil num\u00e9ro un de la e-sant\u00e9<\/h2>\n\n\n\n

          Tous profils confondus, les plateformes de prise de rendez-vous en ligne<\/strong> dominent largement les usages.<\/p>\n\n\n\n

            \n
          • 47 %<\/strong> d\u2019utilisation chez les 55 ans et plus<\/strong><\/li>\n\n\n\n
          • 41,4 %<\/strong> chez les patients non malades<\/li>\n\n\n\n
          • 36 %<\/strong> chez les patients chroniques<\/li>\n<\/ul>\n\n\n\n

            Elles repr\u00e9sentent aujourd\u2019hui la porte d\u2019entr\u00e9e principale vers la sant\u00e9 num\u00e9rique<\/strong>, car elles r\u00e9pondent \u00e0 un besoin universel : simplifier l\u2019acc\u00e8s aux soins<\/strong>.<\/p>\n\n\n\n

            \n\n\n\n

            Psychologie de la e-sant\u00e9 : entre confiance, curiosit\u00e9 et m\u00e9fiance<\/h2>\n\n\n\n

            Au-del\u00e0 des usages, le barom\u00e8tre met en lumi\u00e8re la dimension \u00e9motionnelle<\/strong> de la e-sant\u00e9.<\/p>\n\n\n\n

            \"\"<\/figure>\n\n\n\n

            Les \u00ab connect\u00e9s confiants \u00bb<\/h3>\n\n\n\n

            Chez les patients \u00e0 l\u2019aise avec le num\u00e9rique :<\/p>\n\n\n\n

              \n
            • 40 %<\/strong> expriment un sentiment de confiance<\/strong><\/li>\n\n\n\n
            • 28 %<\/strong> de curiosit\u00e9<\/strong><\/li>\n<\/ul>\n\n\n\n

              Ce taux de confiance atteint 60 %<\/strong> chez les chefs d\u2019entreprise, artisans et commer\u00e7ants<\/strong>, r\u00e9v\u00e9lant un lien fort entre autonomie professionnelle et acceptation du num\u00e9rique.<\/p>\n\n\n\n

              Les patients r\u00e9fractaires : des freins bien identifi\u00e9s<\/h3>\n\n\n\n

              \u00c0 l\u2019inverse, une m\u00e9fiance \u00e9lev\u00e9e (50 %)<\/strong> est observ\u00e9e chez :<\/p>\n\n\n\n

                \n
              • les agriculteurs<\/strong><\/li>\n\n\n\n
              • les employ\u00e9s<\/strong><\/li>\n\n\n\n
              • les retrait\u00e9s<\/strong><\/li>\n<\/ul>\n\n\n\n

                Les principaux freins \u00e0 l\u2019adoption de la e-sant\u00e9 sont :<\/p>\n\n\n\n

                  \n
                1. Le manque d\u2019accompagnement (55 %)<\/strong><\/li>\n\n\n\n
                2. La s\u00e9curit\u00e9 et la confidentialit\u00e9 des donn\u00e9es de sant\u00e9 (41 %)<\/strong><\/li>\n\n\n\n
                3. La fiabilit\u00e9 des technologies (25,7 %)<\/strong><\/li>\n<\/ol>\n\n\n\n
                  \"\"<\/figure>\n\n\n\n
                  \n\n\n\n

                  Fractures territoriales et sociales de la sant\u00e9 num\u00e9rique<\/h2>\n\n\n\n

                  Pr\u00e9sent\u00e9e lors des Grandes Tendances de la e-sant\u00e9<\/strong>, cette \u00e9dition souligne une fracture encore marqu\u00e9e.<\/p>\n\n\n\n

                  Zones urbaines vs zones rurales<\/h3>\n\n\n\n
                    \n
                  • 30 %<\/strong> d\u2019usage fr\u00e9quent en zone urbaine<\/li>\n\n\n\n
                  • 23 %<\/strong> seulement en zone rurale<\/li>\n<\/ul>\n\n\n\n

                    Le principal frein identifi\u00e9 reste la qualit\u00e9 de la connexion Internet<\/strong>, encore in\u00e9gale sur le territoire.<\/p>\n\n\n\n

                    \"\"<\/figure>\n\n\n\n

                    Professions les plus en difficult\u00e9 face au num\u00e9rique<\/h3>\n\n\n\n

                    Le sentiment d\u2019exclusion num\u00e9rique est particuli\u00e8rement fort chez :<\/p>\n\n\n\n

                      \n
                    • 100 %<\/strong> des agriculteurs se d\u00e9clarant peu \u00e0 l\u2019aise<\/li>\n\n\n\n
                    • 63 %<\/strong> des ouvriers<\/li>\n\n\n\n
                    • 60 %<\/strong> des retrait\u00e9s<\/li>\n<\/ul>\n\n\n\n
                      \n\n\n\n

                      Quels b\u00e9n\u00e9fices les patients associent-ils \u00e0 la e-sant\u00e9 ?<\/h2>\n\n\n\n

                      Les b\u00e9n\u00e9fices per\u00e7us sont majoritairement administratifs<\/strong>, avant d\u2019\u00eatre m\u00e9dicaux :<\/p>\n\n\n\n

                        \n
                      • Gain de temps<\/strong><\/li>\n\n\n\n
                      • Simplification des d\u00e9marches<\/strong><\/li>\n\n\n\n
                      • Acc\u00e8s facilit\u00e9 aux professionnels de sant\u00e9<\/strong><\/li>\n<\/ul>\n\n\n\n

                        Les b\u00e9n\u00e9fices cliniques (diagnostic, personnalisation, suivi th\u00e9rapeutique) restent encore peu identifi\u00e9s<\/strong> par le grand public.<\/p>\n\n\n\n

                        \n\n\n\n

                        Quel impact sur la relation patient-soignant ?<\/h2>\n\n\n\n

                        Chez les utilisateurs occasionnels<\/strong> :<\/p>\n\n\n\n

                          \n
                        • 38,4 %<\/strong> estiment que la e-sant\u00e9 n\u2019a pas d\u2019impact<\/strong><\/li>\n\n\n\n
                        • 36,4 %<\/strong> jugent qu\u2019elle d\u00e9t\u00e9riore la relation<\/strong><\/li>\n\n\n\n
                        • 25,3 %<\/strong> pensent qu\u2019elle l\u2019am\u00e9liore<\/strong><\/li>\n<\/ul>\n\n\n\n

                          Cette perception n\u00e9gative est corr\u00e9l\u00e9e \u00e0 :<\/p>\n\n\n\n

                            \n
                          • un sentiment de m\u00e9fiance (41,5 %)<\/strong><\/li>\n\n\n\n
                          • une anxi\u00e9t\u00e9 (11 %)<\/strong><\/li>\n\n\n\n
                          • un manque d\u2019accompagnement (63 %)<\/strong><\/li>\n<\/ul>\n\n\n\n
                            \"\"<\/figure>\n\n\n\n
                            \n\n\n\n

                            Conclusion : vers une e-sant\u00e9 plus humaine et inclusive<\/h2>\n\n\n\n

                            Les enseignements du Barom\u00e8tre Patient Doctoome<\/strong>, d\u00e9voil\u00e9s le 27 janvier 2026<\/strong> lors de l\u2019\u00e9v\u00e9nement organis\u00e9 par J\u00e9r\u00f4me Leleu<\/strong>, sont clairs :
                            la technologie est l\u00e0<\/strong>, mais l\u2019accompagnement humain<\/strong> reste insuffisant.<\/p>\n\n\n\n

                            Pour que la e-sant\u00e9 devienne un v\u00e9ritable levier de transformation du syst\u00e8me de soins, elle devra :<\/p>\n\n\n\n

                              \n
                            • r\u00e9duire les fractures territoriales et sociales<\/li>\n\n\n\n
                            • renforcer la p\u00e9dagogie<\/li>\n\n\n\n
                            • \u00e9voluer d\u2019outils administratifs vers de v\u00e9ritables partenaires de soin<\/strong><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

                              La sant\u00e9 num\u00e9rique s\u2019impose d\u00e9sormais comme un pilier structurant du syst\u00e8me de soins fran\u00e7ais. Applications m\u00e9dicales, plateformes de prise de rendez-vous, dossiers patients num\u00e9riques ou encore t\u00e9l\u00e9m\u00e9decine : les outils de e-sant\u00e9 se sont progressivement int\u00e9gr\u00e9s dans le quotidien des Fran\u00e7ais.<\/p>\n","protected":false},"author":135,"featured_media":19476,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2462],"tags":[34],"class_list":["post-19477","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-doctoome","tag-medecin-generaliste"],"yoast_head":"\nBarom\u00e8tre patient et E-sant\u00e9 en France en 2026 : entre adoption massive et fractures persistantes | Blog - Doctoome<\/title>\n<meta name=\"description\" content=\"E-sant\u00e9 en France en 2026 : adoption, usages, freins et fractures num\u00e9riques. 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